Business continuity planning ranks among the top trends in a recent Dimension Data report on contact center technology. Yet many call centers aren’t equipped to deal with unexpected downtime from a system failure. These centers would lose productivity and sacrifice service levels when mission-critical tools like real-time reporting systems go dark.

Real-time reporting provider Inova Solutions, along with new partner Marathon Technologies, will host a webinar to discuss best practices for business continuity and high availability in the contact center. Presenter Scott Thompson from Marathon Technologies will discuss how to protect your real-time reporting investment from costly downtime and data loss.

Participants can register for the webinar here. Details are below:

What: Webinar: “Assessing the Impact of Planned and Unplanned Downtime in the Contact Center”
When: Wednesday, December 10, 2008, 2:00 pm EST

via Inova Solutions website.

From: andrewstaflin
Wednesday, December 17th, 2008 - 6:15 am EST

Does it really worth it that much to purchase Virtual Center? Would it be worth it to purchase Virtual center
If I don't upgrade my VI3 from standard to Enterprise. The post above cheered me up a lot into buying it, but it did not
mention what it will give & not give in standard edition.

http://www.virtualizationteam.com/virtualization-vmware/vmware-virtual-server-virtualization-vmware/virtualcenter-for-vm-ware-server-real-value.html

From: shankyrhodes
Friday, January 2nd, 2009 - 2:41 am EST

Hi,

we are considering to buy a VMware Virtual Center.
We have two servers running VMware Standard edition.
Do you believe it will be worth it? Or do we have to
upgrade our VMware licenses to Enterprise before upgrading
virtual center to make it worth it. I had just read the
following article
VMware virtual center real value

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Webinar: Assessing the Impact of Planned and Unplanned Downtime in the Contact Center

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